Privacy policy

Privacy Policy

At PickLab ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you visit our store, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers—we do not store your full payment details)
  • IP address
  • Device and browser information
  • Order history and purchase information

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Prevent fraud and unauthorized transactions
  • Improve our website, products, and customer experience
  • Comply with legal obligations
  • Send promotional emails (only if you choose to receive them)

Cookies

Our website uses cookies and similar technologies to:

  • Keep items in your shopping cart
  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Provide a personalized shopping experience

You can manage or disable cookies through your browser settings. Some features of our website may not function properly if cookies are disabled.

Sharing Your Information

We only share your information when necessary to operate our business, including with:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting and e-commerce service providers
  • Analytics providers
  • Fraud prevention services
  • Government authorities when required by law

We do not sell your personal information.

Data Security

We use industry-standard security measures to help protect your personal information. While no method of transmission over the internet is completely secure, we take reasonable precautions to safeguard your data.

Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on where you live, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Object to certain uses of your information
  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those websites or services.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: GetPickLab@outlook.com

We will respond as soon as reasonably possible.