Shipping Policy

Thank you for shopping with PickLab! We are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days after payment has been received.
• Orders are processed Monday through Friday, excluding holidays.
• Once your order has been shipped, you'll receive a confirmation email with tracking information (when available).

Shipping Times

Estimated delivery times are:

• United States: 7–12 business days
• International: 10–14 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. Promotional offers, such as free shipping, may be available during special events.

Order Tracking

Once your order has shipped, you will receive a tracking number by email. Tracking information may take 24–72 hours to update after the shipping confirmation is sent.

Delays

While we do our best to deliver your order on time, delays may occasionally occur due to:

• High order volumes
• Customs processing
• Weather conditions
• Carrier delays
• Holidays
• Other circumstances beyond our control

We appreciate your patience if unexpected delays occur.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

If an incorrect address is provided and your order has already shipped, we may not be able to change the destination. Additional shipping charges may apply if the package is returned and needs to be resent.

Lost Packages

If your package is confirmed lost during transit, please contact us. We will work with the shipping carrier to investigate and, if appropriate, provide a replacement or refund.

Undeliverable Packages

If a package is returned to us because of an incorrect address, refusal of delivery, or failure to claim the package, we may require additional shipping charges before reshipping your order.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Questions?

If you have any questions about your order or shipping, please contact our customer support team.

Email: GetPickLab@outlook.com

Thank you for choosing PickLab! We appreciate your business and look forward to getting your order to you.